FAQs

WHAT DO I NEED TO BRING?

All Rentals require a deposit of a government issued ID (driver’s license, national ID card) per person. For groups: Over half the group are required to have ID. For school or tour groups: The leader or person in charge will produce ID and will be fully responsible for all bikes. They will receive their ID back when all bikes are returned to Phoenix Park Bikes in the same condition as they left.

DO I NEED TO WEAR A HELMET?

Helmets are included Free of Charge in the price of Bike Rental. Cyclists are not required by law to wear helmets. The rules of the road suggest you should use them, but there is no legal requirement.

WHAT SHOULD I WEAR?

Dress for the weather. We do have ponchos that can be purchased at an extra cost and some bikes with fenders for rainy days. Also, try to wear sensible shoes.

DO I PAY AT THE END OF MY RIDE?

No, you pay at the start before you receive your bike. We have prices for 1 hour, 3 hours or Full day. If you go over your allocated time, you can pay the balance on return to Phoenix Park Bikes.

HOW IS RENTAL TIME CALCULATED?

There is a minimum rental time of 1 hour. We charge €5 for up to one hour. €10 for anything up to 3 hours. €15 for Full day (or anything over 3 hours).

We have special discounted rates for PRE-BOOKED groups of 14+ people.

WHEN IS THE LATEST I CAN RENT A BIKE?

We rent bikes up until one hour before our closing time.

WHAT ARE THE OPENING HOURS?

Please note that our opening hours change seasonally as the days grow shorter or longer.

Our current opening hours are Winter: 10am – 17.00    Summer: 10am – 19.00 (W/ends: 9am – 19.00)

The transition time between winter & summer hours and vice versa can differ depending on weather and Bike rental demand on any given day.

Always ask within what our closing times are today.

DO I NEED TO BOOK AHEAD?

During summer season it is definitely advisable to prebook to save disappointment especially at weekends. It’s always advisable to prebook baby seats, Tag A long’s, Carriages & tandems especially during busy season but also during Winter season. Some days can be busier than others.

WHAT ABOUT A LARGE GROUP?

If you know the date and time of your arrival and have a group of 14 or more you are advised to prebook. We have a special rate for pre-booked groups of 14+ people. You HAVE to be pre-booked to avail of this offer.

HOW LONG WILL IT TAKE ME TO CYCLE THE PARK?

Our response to this question is.. How fast do you cycle?

You can spend anything up to a full day in the Park. It is 1750 acres in size (equivalent to 1750 football fields), over twice the size of Central Park, New York

The main street, Chesterfield Avenue stretches through the middle of the park and is approx 4.5 km in length. If you cycled to the end and back you would have cycled 9 km. to do the outer circle around the park is 11km. This is without even getting into the centre of the park in search of the wild deer!

WHAT CAN I DO IN THE PARK?

At Phoenix Park Bikes we provide maps free of charge and will also answer your questions and help point you in the right direction.

The Park itself is home to the Irish President and also up to 500 wild Fallow Deer. There are plenty of historical buildings sitting on acres of land, some even involve guided tours (including Aras an Uachtarain – House of the Irish President).

There are Cafes (award winning) & Tearooms with home baked foods and the availability to eat el fresco.

Plenty of areas within the park to have family picnics (Strictly No BBQ’s), Playgounds, Markets, Dublin Zoo and so much more….

ARE THERE GUIDED TOURS AVAILABLE FOR VISITING GROUPS?

Yes there are guided tours available either by Bike or by Segway. They can be for 1 hour to 3 hours. They can include tea/coffee & scone or lunch option.

Get in touch with Phoenix Park Bikes if you would like to know more.

CAN I CYCLE AROUND DUBLIN ZOO?

No you can’t bring bikes into Dublin Zoo.

The Zoo is a 5 minute walk away from us. If you want to do bike rental and visit the zoo, our advice would be to rent a bike before or after your visit to the zoo. We don’t advise leaving bikes locked outside the zoo. Bike thievery is a big business in Dublin especially tourist area’s and remember.. You are fully responsible for the bike until it is returned to Phoenix Park Bikes and you have received your deposit back.

IS IT SAFE TO LEAVE BIKES LYING AROUND THE PARK?

Absolutely not! Have your bike in view at all times. You never know when a bike thief is about. Bike thievery is a big business in Dublin especially tourist area’s. Remember – You are fully responsible for the bike until it is returned to Phoenix Park Bikes and you have received your deposit back.

WHAT HAPPENS IF MY BIKE GETS STOLEN OR DAMAGED WHILE IN MY CARE?

If a bike gets stolen or damage due to misuse the customer is liable for costs of up to €450 depending on the damage and cost of repair.